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BEHCA Help & Tutorial Topics

Getting Started

13
  • Video: Creating Profiles, Groups and Staff
  • Video: Setting Up A BEHCA Profile
  • Video: Collaboration and Data Tracking
  • Video: Mobile App Walkthrough
  • Video: Electronic Visit Verification (EVV) with the BEHCA App
  • Video: Tracking List Templates (Manager Use)
  • How To Invite Staff Members and Configure Locations and Classrooms
  • How To Set Up And Create An Incident Report
  • How To Set Up Customized Data Tracking
  • MAR: Medication Tracking Set Up And Configuration
  • MAR: Administering Medications
  • MAR: Reviewing and Exporting Medication Reports

FAQ

21
  • Email Support and Live Chat
  • Can I edit general notes someone else has entered?
  • Can I make notes private?
  • Do you offer refunds?
  • Does the app work on my desktop, tablet, or phone?
  • How can I share BEHCA with our child’s teacher / Behavior Consultant / etc?
  • How do I cancel my account?
  • How do I change the customized tracking options?
  • How do I delete my personal data?
  • How do I export data?
  • If I upgrade my plan, do I have to pay the full upgrade cost?
  • If my child has an account through their school and she moves to another school can her account be transferred?
  • Is a BEHCA subscription covered by DD services?
  • Is an Internet connection required?
  • Is BEHCA HIPAA Compliant?
  • Is my data secure?
  • What Does BEHCA Stand For?
  • What information is shared if I sign up with a Google or Apple account?
  • What is the difference between adding a Staff Member vs. Guest on a Profile?
  • What will happen to my personal data if I cancel my account?
  • Who Is BEHCA for?

Mobile App

5
  • Video: Electronic Visit Verification (EVV) with the BEHCA App
  • How do I add new profiles on the mobile app?
  • How do I customize the data tracking points on the mobile app?
  • How do I delete data entered on the mobile app?
  • How do I select a specific date in the mobile app?
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  • FAQ
  • Do you offer refunds?
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Do you offer refunds?

< 1 min read

Unfortunately, we cannot offer refunds for unused time. If you did not find BEHCA useful, please send us an email explaining why BEHCA didn’t work for you or what you felt was missing. We use every message of customer feedback to improve BEHCA to benefit everyone!

Let Us Know!

If you have questions on how to use BEHCA, reach out to a team member with the blue chat icon in the bottom right corner of your screen. The BEHCA Team is here to support you and make every experience a positive one.

Updated on April 28, 2024
Can I make notes private?Does the app work on my desktop, tablet, or phone?

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