Release Notes

Release History

v5.4.0 5/20/2024

  • NEW We’ve enhanced the General Notes panel into our new Audit Log which now displays all activity for an individual in one location.

v5.3.1 3/26/2024

  • BUG FIX Fixed a bug where the staff_id was not being saved properly to interventions

v5.3.0 3/15/2024

  • IMPROVEMENT Restructured the way staff and guests are associated to groups and profiles to fix potential issues
    BUG FIX Various bug fixes

v5.2.1 2/20/2024

  • IMPROVEMENT Backend framework upgrades for improved stability, security, and speed improvements
  • IMPROVEMENT Improved Profile Customization features
  • IMPROVEMENT Improved Customer Subscription Management Portal

v5.1.0 10/24/2023

  • IMPROVEMENT Improved analytics for the Administration Dashboard and added new graphs for behaviors
  • IMPROVEMENT Improved PDF export for Analyze Dashboard
  • IMPROVEMENT Major speed improvements to the Manage Teams and Profiles sections

v5.0.6 9/12/2023

  • IMPROVEMENT Improvements to the Frequency and Duration graphs
  • BUG FIX Minor bug fixes

v5.0.5 8/31/2023

  • BUG FIX Minor bug fixes

v5.0.4 8/28/2023

  • BUG FIX Minor bug fixes

v5.0.3 8/23/2023

  • BUG FIX Minor bug fixes

v5.0.1 8/21/2023

  • BUG FIX Minor bug fixes

v5.0.0 8/18/2023

  • NEW We’ve introduced an entirely new way of analyzing data with our new Analyze Dashboard, focusing on metrics like Duration and Frequency, and providing you a completely new and focused view on behavior
  • NEW The first beta release of our new Administration Dashboard is here (account owners only) allowing you to see the activity of your entire team
  • IMPROVEMENT Lots of minor improvements and bug fixes

v4.7.3 5/15/2023

  • BUG FIX Various minor bug fixes

v4.7.2 5/8/2023

  • NEW Simple medication tracking (when MAR is disabled) was changed to match the functionality of the mobile app
  • BUG FIX Fixed an issue that was preventing Managers from seeing the proper Guest -> Profile associations

v4.7.1 5/5/2023

  • NEW Incident Reports can now be archived
  • BUG FIX Fixed an issue where new invited users were being asked to reset their passwords if they logged in with SSO

v4.7.0 5/3/2023

  • NEW Completely new and improved Team Member management tools for configuring Manager, Staff, and Guest access to the platform
  • NEW New account switcher for members who have been invited to multiple accounts
  • IMPROVEMENT Improved Group Management tools
  • IMPROVEMENT Improved MAR configuration tools
  • IMPROVEMENT Lots of minor improvements and bug fixes

v4.6.2 12/1/2022

  • BUG FIX Fixed an issue that could prevent new users from activating their accounts
  • BUG FIX Fixed an issue with setting a username on Self Reporting

v4.6.1 11/16/2022

  • BUG FIX Fixed an issue with date range selection on the Analyze section

v4.6.0 11/9/2022

  • NEW New design for sign in and sign up processes for usability improvements
  • NEW You can now restrict access to Incident Reports containing sensitive information
  • NEW Behavior, Environment, and Health data entries can now be edited
  • NEW You can now upload PDF files of supporting evidence to Incident Reports
  • IMPROVEMENT Counting of MAR medications has been extended to allow for controlled substances as well as narcotics
  • BUG FIX Account Managers should not be asked to upgrade their plan when the maxiumum number of profiles has been exceeded
  • BUG FIX The bulk upload of new profiles had some issues that have been resolved
  • BUG FIX Billing dates were being displayed incorrectly from Stripe (payment processor)
  • BUG FIX File uploads on Medical/Health History was fixed

v4.5.0 10/17/2022

  • NEW If MAR medication is skipped, a reminder to create an Incident Report is now displayed
  • NEW General Notes entry has been made even faster by providing a key command shortcut to submit the form
  • IMPROVEMENT Improvements to the new account signup process
  • BUG FIX Clicking a notification alert was not showing the proper profile at the top of the page
  • BUG FIX Copying medictions and vitamins from the previous day has been fixed

v4.4.0 9/22/2022

  • NEW Time entry for data tracking and Incident Reports now uses actual time and no longer defaults to 30 minute increments
  • NEW You can now search for an individual’s name on the Staff and Profile management pages
  • IMPROVEMENT Improved the process which converts solo accounts to invited staff users
  • BUG FIX Fixed a rare bug that could mix 12 and 24 hour time in General Notes

v4.3.2 9/6/2022

  • NEW Added a new route drop-down to make MAR medication data entry even easier
  • IMPROVEMENT Maintenance updates to keep mobile push notifications working properly
  • IMPROVEMENT Improved the ‘request access’ process for users who have a read-only account

v4.3.1 8/25/2022

  • IMPROVEMENT Improved the read-only view for profiles to display important data and documents
  • IMPROVEMENT Improved the server healthcheck to ensure optimal uptime
  • BUG FIX Fixed an issue that was preventing @mention links in email communications from opening properly

v4.3.0 8/11/2022

  • NEW You can now send an automated push notification to designated users when a MAR medication administration time is missed
  • NEW If a medication is given + / – 60 minutes from when it is expected, a “Reason” form now appears
  • NEW If a medication is skipped, an “Outcome” form now appears
  • IMPROVEMENT Design improvements to increase readability of behavior, environment, health, and MAR data
  • IMPROVEMENT The order in which MAR medications are displayed on the reporting dashboard now matches behaviors and other data
  • IMPROVEMENT Speed improvements for accounts with large amounts of historical data
  • BUG FIX Fixed a few bugs

v4.2.1 7/13/2022

  • NEW We’ve added a new Family +MAR plan for families that need a more granular view into medication tracking
  • NEW Comments and General Notes are now auto-saved every 30 seconds, preventing any potential data loss when the browser is left open for a long period of time
  • IMPROVEMENT Improvements to API for push notifications on mobile apps. Tapping a notification now takes you directly to the expected location/comment
  • BUG FIX Fixed a few bugs for timezone conversions on AU accounts

v4.1.3 5/26/2022

  • BUG FIX Fixed a few bugs for converting between 12 and 24 hour time formats
  • BUG FIX Fixed Apple ID login

v4.1.2 5/12/2022

  • BUG FIX MAR permission fix for certain users

v4.1.1 5/5/2022

  • IMPROVEMENT Automatically focus the cursor in the comment input box
  • BUG FIX A few API bug fixes for the mobile app

v4.1.0 4/25/2022

  • NEW We’ve launched our new Australian data center for our clients down under! This new data center now supports the strictest government ‘Data Sovereignty’ requirements
  • NEW Added support for both MM/DD/YYYY and DD/MM/YYYY date formats
  • NEW Added support for 12 and 24 hour time formats
  • IMPROVEMENT Improved staff management now consistent with profile management
  • IMPROVEMENT Improved queue handling for PDF and XLS data exporting
  • IMPROVEMENT Reason & Outcome are now included on MAR PDF exports
  • IMPROVEMENT Changed ‘Pre-Crisis’ to ‘Warning’ behavior based on customer input
  • BUG FIX Account Manager permission bug fixes

v4.0.9 11/03/2021

  • BUG FIX Improved handling of adding new behaviors

v4.0.8 10/21/2021

  • IMPROVEMENT Improvements to staff management

v4.0.7 10/06/2021

  • BUG FIX Fixed an issue that could prevent Self Reporting users from logging into the mobile app

v4.0.6 10/04/2021

  • BUG FIX Fixed an issue that could prevent Staff users from logging into the mobile app

v4.0.5 9/29/2021

  • IMPROVEMENT Improvements to inviting and managing Staff members and Groups

v4.0.4 9/23/2021

  • IMPROVEMENT Add further clarity to the Staff signup process

v4.0.3 5/20/2021

  • IMPROVEMENT Updates to the BEHCA API for mobile app support

v4.0.2 4/30/2021

  • IMPROVEMENT Improved cache refresh for data displayed on the dashboard

v4.0.1 4/14/2021

  • BUG FIX Threw in a quick bug fix from the initial release

v4.0.0 4/14/2021

  • NEW You can now configure multiple locations or classrooms (Groups) on your Small Provider (and higher) account
  • NEW Organize profiles you are tracking into one or more of the new Groups
  • NEW Organize staff members and their permissions in one place and assign them to individual profiles and Groups
  • NEW Providers and Schools can now customize their account by adding their logo and organization name
  • NEW Switch between multiple organizations you have been invited to
  • IMPROVEMENT Improved permissions for MAR and IR Tracking across staff and invited users
  • IMPROVEMENT Improved dashboard performance when viewing large amounts of data

v3.8.3 12/17/2020

  • IMPROVEMENT Updates to the BEHCA API for mobile app support

v3.8.2 11/24/2020

  • IMPROVEMENT Updates to the BEHCA API for mobile app support

v3.8.1 11/19/2020

  • IMPROVEMENT Updates to the BEHCA API for mobile app support
  • IMPROVEMENT Changed Daily Entry to Track and Dashboard to Analyze for ease of use and to match with new mobile app
  • BUG FIX Fixed an issue with the account nav on tablets

v3.8.0 11/10/2020

  • NEW MAR Medication Tracking now includes counting narcotics for states that require it
  • NEW MAR change history can now be tracked and approved on the new MAR Review panel
  • NEW Added the ability to track Blood Pressure and display it on MAR Reports
  • NEW Added a new Notifications panel to easily review team @mentions, Incident Reports, and other important notifications
  • IMPROVEMENT Exports and PDF Downloads are now handled as a background process to avoid timeouts when large amounts of data are requested
  • IMPROVEMENT PRN Medications now display a reminder to add Outcome and Effectiveness
  • IMPROVEMENT Updated the Dashboard Health graph to display all medications that were administered on a given day
  • BUG FIX General Notes now removes pasted formatting which could cause various issues

v3.7.0 8/24/2020

  • NEW MAR Medication Tracking is now sorted and displayed by administration time
  • NEW MAR Medication input now integrates with the U.S. FDA Medication database
  • NEW MAR Medication Tracking now accepts additional input (reason, outcome, effectiveness) for Refused and PRN medications
  • IMPROVEMENT Weather data on the dashboard is no longer limited to 45 days
  • IMPROVEMENT You can now delete archived profiles in compliance with the CCPA
  • IMPROVEMENT Overall Trend graph on dashboard has been improved
  • BUG FIX Various bug fixes

v3.6.1 6/16/2020

  • IMPROVEMENT Improved MAR PDF Export layout
  • BUG FIX Fixed an issue where clicking the link in an email from an Incident Report did not redirect properly to the IR if you were not already logged in

v3.6.0 6/10/2020

  • NEW Released new backend services for future API integrations and our upcoming iOS and Android app
  • IMPROVEMENT Added shortcuts for customizing data drop-down menus and viewing tracked data on mobile
  • IMPROVEMENT Improved the design for MAR setup and tracked MAR data on the Health tab
  • IMPROVEMENT Improved the design and layout of Dashboard and Incident Report PDF exports
  • BUG FIX Fixed an issue with the session timeout warning

v3.5.2 1/30/2020

  • NEW Added a new Overall Trend graph to the dashboard

v3.5.1 12/19/2019

  • NEW Added the ability to re-activate archived profiles

v3.5.0 12/9/2019

  • NEW Added Apple ID login
  • NEW If an Incident Report is submitted with an ‘injury’, we now display a message on the Health daily entry tab to ask staff to mark when it is resolved
  • NEW Added PDF exporting for MAR and the Dashboard
  • IMPROVEMENT Updated Self Reporting and global application icons
  • IMPROVEMENT Reversed the Y axis of Dashboard graphs from AM to PM to match the order on Daily Entry
  • BUG FIX Bug fixes and minor design enhancements

v3.4.0 11/5/2019

  • NEW Personal profiles are now supported for tracking your own emotions!
  • NEW You can now notify a shared user in a note by adding @ and their name (ie @Jane Doe)
  • IMPROVEMENT Seizures has been changed to Health Challenges allowing for any type of recurring health challenge to be tracked
  • NEW Incident Reports now display who was notified and when
  • IMPROVEMENT MAR Report on dashboard has been improved to call out what was inconsistent if medication administered was different than expected
  • IMPROVEMENT Improved signup walkthrough process

v3.3.0 9/19/2019

  • NEW Added the ability to track daily weight
  • NEW Added “Supporting Documentation” to track BSPFBAIEP, 504, ISP, or other important documents
  • IMPROVEMENT Incident Reporting Improvements

v3.2.1 9/10/2019

  • BUG FIX Bug fixes

v3.2.0 9/5/2019

  • NEW Provider and School plans include the ability to upload a spreadsheet of individuals/students
  • NEW New auto-complete search field for accounts with more than 5 profiles
  • IMPROVEMENT Changed daily email reminders to be OFF by default
  • IMPROVEMENT A few bug fixes and lots of minor improvements

v3.1.0 8/13/2019

  • NEW Added configurable MAR table export

v3.0.1 8/12/2019

  • BUG FIX Bug fixes

v3.0.0 8/8/2019

  • NEW Introduced MAR (Medication Administration Records) Tracking
  • NEW Introduced Medical Health History, Crisis Safety Plans, and Risk Assessment uploads
  • NEW Introduced Incident Reporting with Supervisor Reviews and PDF exporting
  • NEW Added Roles to shared collaborators
  • IMPROVEMENT Improved photo uploads and cropping library
  • IMPROVEMENT Changed “Recorded Today” panel to be chronological instead of categorized
  • IMPROVEMENT Bug fixes and lots of minor improvements

v2.6.2 5/8/2019

  • NEW Added the ability to connect comments to individual behaviors
  • IMPROVEMENT Improved the Dashboard to allow inline editing of notes
  • IMPROVEMENT Observable profiles you have been invited to as a provider are now hidden if the account has been canceled or expired

v2.6.1 4/22/2019

  • IMPROVEMENT Improved automatic logout timer
  • IMPROVEMENT Changed “no data has been tracked” reminder to be sent at 2am local time if no data was tracked for the previous day
  • IMPROVEMENT Fixed an issue on the customized tracking section where the backspace key could accidentally delete a data element
  • IMPROVEMENT New dashboard improvements (set time duration to be displayed)
  • BUG FIX Bug fixes

v2.6.0 4/10/2019

  • NEW Introduced major new dashboard update to align with new features from the 2.5.0 release
  • BUG FIX Bug fixes

v2.5.0 4/2/2019

  • NEW Introduced new Intervention Strategies data point
  • NEW Introduced new Pre-Crisis Behaviors data point
  • IMPROVEMENT Retired Communication Strategies and Social Interactions to streamline data entry and focus on InterventionsLearn more
  • IMPROVEMENT Removed chat support icon from Daily Entry to avoid conflicts when entering data and moved it to new support section

v2.4.1 3/11/2019

  • IMPROVEMENT Improvements to iOS PWA app behavior
  • BUG FIX Fixed Google login issue on Android app

v2.4.0 3/6/2019

  • NEW Separated the site from the platform for easier management
  • NEW Introduced gender-neutral profile options
  • IMPROVEMENT Improvements to payment processing
  • IMPROVEMENT Redesigned account page
  • IMPROVEMENT Various design improvements

v2.3.1 1/29/2019

  • BUG FIX Bug fixes

v2.3.0 1/23/2019

  • NEW Added new backend API to support new mobile apps and 3rd party integrations
  • NEW Introducing themes for self reporting icons
  • IMPROVEMENT Improved responsive (mobile) layout for self reporting

v2.2.1 8/21/2018

  • NEW Added the ability to update or change an existing credit card
  • BUG FIX Bug fixes

v2.2.0 7/24/2018

  • NEW Added the ability to sign up or login with a Facebook or Google account
  • IMPROVEMENT Observable behaviors have been switched back to segmented bar graphs on the Dashboard by popular demand
  • NEW Added the ability to resend an account activation email
  • BUG FIX Bug fixes

v2.1.1 6/18/2018

  • IMPROVEMENT Simplify account signup process
  • BUG FIX Bug fixes

v2.1.0 6/4/2018

  • NEW Added the option for account owners to edit notes created by others
  • IMPROVEMENT Improved dashboard for easy editing of notes

v2.0.3 5/31/2018

  • IMPROVEMENT Improvements to promo codes and subscription management
  • IMPROVEMENT Added pricing calculator for Large Providers and Schools
  • BUG FIX Bug fixes

v2.0.2 5/22/2018

  • BUG FIX Bug fixes

v2.0.1 5/16/2018

  • BUG FIX Bug fixes

v2.0 5/15/2018

  • NEW New Self-reporting / Emotional Regulation Tracking – allow individuals being tracked to log in and track their own emotions, tolerance level, and more
  • NEW Add the ability to track desirable and challenging behaviors
  • NEW Drag and drop ordering of behavior data points
  • NEW Export data in Excel format
  • NEW New dashboard redesign allowing ALL data points to be compared
  • NEW Add the ability for invited users to edit observable profiles
  • NEW General notes can now be set to private
  • NEW Add Water Intake Tracking
  • IMPROVEMENT Move “Seizures” to the “Health” panel
  • IMPROVEMENT Combine “TV” and “Video Game” time into one field: “Screen Time”
  • IMPROVEMENT Improved plan management
  • IMPROVEMENT Usability improvements

v1.2.9 2/28/2018

  • NEW Connect to new support platform
  • NEW Improved process for upgrading and proration of accounts
  • BUG FIX Timezone bug fixes
  • IMPROVEMENT Back-end upgrades in preparation of 2.0 version
  • IMPROVEMENT Mobile improvements

v1.2.8 12/28/2017

  • NEW Add new chat support platform
  • IMPROVEMENT Mobile optimizations

v1.2.7 10/23/2017

  • IMPROVEMENT Improved tabs design on Daily Entry and Profile
  • IMPROVEMENT Dashboard improvements
  • IMPROVEMENT Change default on login to daily entry instead of dashboard
  • IMPROVEMENT Alert message improvements
  • IMPROVEMENT Usability improvements
  • BUG FIX Bug fixes

v1.2.6 9/18/2017

  • IMPROVEMENT Usability improvements for mobile
  • BUG FIX Bug fixes

v1.2.5 9/6/2017

  • IMPROVEMENT Updates to Google Map integration (better support for countries outside the US)
  • IMPROVEMENT Usability improvements

v1.2.3 8/4/2017

  • IMPROVEMENT Usability improvements and bug fixes

v1.2.1 7/31/2017

  • IMPROVEMENT Usability improvements and bug fixes
  • BUG FIX Bug fixes for the Edge browser

v1.2.0 7/17/2017

  • NEW Introducing improved General Notes (you can now enter as many as you like, and see who added them)
  • IMPROVEMENT Usability improvements and bug fixes

Major Milestones


  • 5.0 App Release with a fresh new view on analyzing behavioral data and tools for tracking your team’s progress and goals



  • Released our new Sydney Data Center for customers in Australia and New Zealand


  • 4.0 App Release



  • Completed full rollout of robust MAR tracking features, including FDA integration, MAR Reviews, and counting narcotics


  • 3.0 App Release


  • Major update and streamlining to PBIS behavior data entry and new dashboard for better visualization and data analysis




  • 2.0 App Release


  • First Edition Book Launch


  • Android app launched on Google Play


  • Beta testing complete – First public launch


  • Initial Beta Release


  • Development Begins


  • Storyboarding / Planning Begins