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Support Frequently Asked Questions

Frequently Asked Questions

  • Can I delete my personal data?
    Updated 8 months ago
  • Can I edit general notes someone else has entered?
    Updated 10 months ago
  • Can I make notes private?
    Updated 10 months ago
  • Do you offer refunds?
    Updated 10 months ago
  • Does the app work on my desktop, tablet, or phone?
    Updated 3 months ago
  • How can I share BEHCA with our child's teacher / Behavior Consultant / etc?
    Updated 3 months ago
  • How do I cancel my account?
    Updated 3 months ago
  • How do I change the customized tracking options?
    Updated 10 months ago
  • How do I change what is visible on the Dashboard?
    Updated 10 months ago
  • How do I export data?
    Updated 3 months ago
  • If I upgrade my plan, do I have to pay the full upgrade cost?
    Updated 10 months ago
  • If my child has an account through their school and she moves to another school can her account be transferred?
    Updated 10 months ago
  • Is a BEHCA subscription covered by DD services?
    Updated 3 months ago
  • Is an Internet connection required?
    Updated 10 months ago
  • Is BEHCA HIPAA Compliant?
    Updated 10 months ago
  • Is my data secure?
    Updated 10 months ago
  • Is there a support community for BEHCA users?
    Updated 10 months ago
  • What Does BEHCA Stand For?
    Updated 10 months ago
  • What information is shared if I sign up with a Google, Apple, or Facebook account?
    Updated 10 months ago
  • What will happen to my observable profile(s) if I cancel my account?
    Updated 10 months ago
  • Who Is BEHCA for?
    Updated 10 months ago

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