Frequently Asked Questions

• Can I edit general notes someone else has entered?

  Updated 5 months ago

• Can I make notes private?

  Updated 5 months ago

• Do you offer refunds?

  Updated 5 months ago

• Does the app work on my desktop, tablet, or phone?

  Updated 10 months ago

• How can I share BEHCA with our child's teacher / Behavior Consultant / etc?

  Updated 10 months ago

• How do I cancel my account?

  Updated 4 months ago

• How do I change the customized tracking options?

  Updated 5 months ago

• How do I change what is visible on the Dashboard?

  Updated 5 months ago

• How do I delete my personal data?

  Updated 4 months ago

• How do I export data?

  Updated 10 months ago

• If I upgrade my plan, do I have to pay the full upgrade cost?

  Updated 5 months ago

• If my child has an account through their school and she moves to another school can her account be transferred?

  Updated 5 months ago

• Is a BEHCA subscription covered by DD services?

  Updated 10 months ago

• Is an Internet connection required?

  Updated 5 months ago

• Is BEHCA HIPAA Compliant?

  Updated 5 months ago

• Is my data secure?

  Updated 5 months ago

• Is there a support community for BEHCA users?

  Updated 5 months ago

• What Does BEHCA Stand For?

  Updated 5 months ago

• What information is shared if I sign up with a Google or Apple account?

  Updated 6 months ago

• What is the difference between adding a Staff Member vs. Shared Access on a Profile?

  Updated 2 weeks ago

• What will happen to my personal data if I cancel my account?

  Updated 4 months ago

• Who Is BEHCA for?

  Updated 5 months ago

• Why can't I log in with my Facebook account?

  Updated 6 months ago