Frequently Asked Questions

• Can I delete my personal data?

  Updated 2 months ago

• Can I edit general notes someone else has entered?

  Updated 3 months ago

• Can I make notes private?

  Updated 3 months ago

• Do you offer refunds?

  Updated 3 months ago

• Does the app work on my desktop, tablet, or phone?

  Updated 4 months ago

• How can I share BEHCA with our child's teacher / Behavior Consultant / etc?

  Updated 4 months ago

• How do I cancel my account?

  Updated 4 months ago

• How do I change the customized tracking options?

  Updated 3 months ago

• How do I change what is visible on the Dashboard?

  Updated 3 months ago

• How do I export data?

  Updated 4 months ago

• If I upgrade my plan, do I have to pay the full upgrade cost?

  Updated 3 months ago

• If my child has an account through their school and she moves to another school can her account be transferred?

  Updated 3 months ago

• Is a BEHCA subscription covered by DD services?

  Updated 4 months ago

• Is an Internet connection required?

  Updated 3 months ago

• Is BEHCA HIPAA Compliant?

  Updated 3 months ago

• Is my data secure?

  Updated 3 months ago

• Is there a support community for BEHCA users?

  Updated 3 months ago

• What Does BEHCA Stand For?

  Updated 3 months ago

• What information is shared if I sign up with a Google, Apple, or Facebook account?

  Updated 3 months ago

• What will happen to my observable profile(s) if I cancel my account?

  Updated 3 months ago

• Who Is BEHCA for?

  Updated 3 months ago